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Performance Measurement and Metrics

The international journal for library and information services

ISSN: 1467-8047

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Editorial objectives

The practice or performance measurement and gathering statistics is often seen as a time consuming chore, but if you don’t know how you are performing how can you identify problems and introduce improvements? Performance Measurement and Metrics is the only journal devoted solely to measurement of the performance of library and information services. It provides an international forum for cross-discipline information professionals, whether practitioners or academics, workplace researchers or theoreticians.

It addresses the broadest issues relating to metrics and approaches to measurement with quantitative and qualitative techniques across the spectrum of library and information services. Both theoretical and applied studies from all settings including academic, public and corporate sectors are welcomed. Of particular interest are those innovative techniques from other disciplines which have the potential to be applied to the improvement of library and information services.

The journal publishes conceptual papers, empirical research, literature reviews, practical case studies, and reviews of books and other relevant publications of interest to Information Professionals.

Topicality

The rapidly changing face of information provision has had a significant effect on requirements for increased levels and different types of service, accountability and new standards and regulations, all of which place increasing demands on the performance measurement. From identifying the key features of top performing libraries, to justifying investment and monitoring use, Performance Measurement and Metrics aims to keep you at the leading edge of this rapidly developing field.

Key benefits

A subscription to the journal includes print and online access, and enables the reader to:

• Examine the latest international research initiatives and assess their practical applications
• Identify and benchmark best practice
• Assess in-depth case studies that highlight the potential and the pitfalls of new strategies and techniques
• Track new guidelines and standards
• Meet the requirements of various stakeholder groups
• Make sure your knowledge and understanding is always completely up to date
• Achieve continuous quality improvement
• Identify the most appropriate performance measurements for specific outcomes 

Key journal audiences

Information Professionals, both practitioners and academics, concerned with performance measures in information services.

Coverage

• Quantitative and qualitative analysis
• Benchmarking
• The measurement and role of information in enhancing organizational effectiveness
• Quality techniques and quality improvement
• Training and education
• Methods for performance measurement and metrics
• Standard assessment tools
• Using emerging technologies
• Setting standards or service quality

Performance Measurement and Metrics is indexed and abstracted in:

• Current Abstracts
• Current Awareness Abstracts
• Emerald Management Reviews
• INSPEC
• Library, Information Science and Technology Abstracts
• zetoc

Performance Measurement and Metrics is available as part of an online subscription to the Emerald Library and Information Studies Subject Collection. For more information, please email collections@emeraldinsight.com.

This journal is a member of and subscribes to the
principles of the Committee on Publication Ethics.