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Editorial team

Editor

Dr Alex Douglas, Liverpool John Moores University, UK

Consulting Editor

Professor Mohamed Zairi, Bradford University School of Management, UK

Book Review Editor

Kasturi Narasimhan, The University of Bolton (retired), UK

Research Review Editor

Professor L C Koo, Asia International Open University (MACAU), People's Republic of China

Publisher

Lucy Sootheran
lsootheran@emeraldinsight.com

Assistant Publisher

Ruth Heppenstall
rheppenstall@emeraldinsight.com

Editorial Advisory Board

Dr Ayed Al-Amri, Saudi Arabian Quality Council, Saudi Arabia
Professor Jiju Antony, Strathclyde Institute for Operations Management, UK
Professor Tony Bendell, Service Ltd, UK
Marcos E J Bertin, International Academy for Quality, Argentina
Professor Alan Brown, Edith Cowan University, Australia
Dr Shirley Y Coleman, Newcastle University, UK
Dr Tito Conti, PlusGroup, Italy
Professor Jens Jorn Dahlgaard, Linkoping University, Sweden
Professor Barrie George Dale, Manchester Business School, UK
Professor John F Dalrymple, The University of Notre Dame Australia, Australia
Dr John Davies, University of Salford, UK
Professor Kostas Dervitsiotis, University of Piraeus, Greece
Professor Thong Ngee Goh, National University of Singapore, Singapore
Dr H James Harrington, The Harrington Institute, USA
Professor Theo C Haupt, Mississippi State University, USA
Professor Philippe Hermel, University of Versailles, France
Sam Ho, Hang Seng School of Commerce, Hong Kong
Dr Yasar F. Jarrar, Dubai Government Excellence Programme, UAE, Visiting Research Fellow Cranfield School of Management, UK
Professor Jay Kandampully, Ohio State University, USA
Dr Stanislav Karapetrovic, University of Alberta, Canada
Professor R. Karaszewski, University of Nicholas Copernicus, Poland
Bengt Klefsjo, Lulea University of Technology, Sweden
Graeme Knowles, University of Warwick, UK
Yoshio Kondo, Kyoto University, Japan
Professor Binshan Lin, Louisiana State University, USA
Professor Christian N Madu, Lubin School of Business, Pace University, USA
Robin Mann, Centre for Organizational Excellence Research, New Zealand
Dr Jacques Martin, Université du Sud Toulon-Var, France
Rodney McAdam, Ulster Business School, UK
Dr Eitan Naveh, Technion - Israel Institute of Technology, Israel
Professor John Oakland, Oakland Consulting plc, UK
Dr Fernando F Padro, Cambridge College, USA
Professor Su Mi Park-Dahlgaard, Lunds University, Sweden
Dr Hubert K Rampersad, President, TPS International Inc., Florida, USA
Professor Zien-Yusuf Rushami, Universiti Utara Malaysia, Malaysia
Dr Manu K Vora, Business Excellence Inc, USA
Dr Dianne Waddell, Deakin University, Australia
Professor Adrian Wilkinson, Griffith Business School, Australia
Shirley M.C. Yeung, Asia International Open University, Macau
Professor K. Zink, University of Kaiserslautern, Germany